privacy
policy
Last Updated: [24 August 2026]
This Privacy Policy details how the Agency handles, uses, and safeguards personal data in strict compliance with the Singapore Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and cross-border digital data regulations.
Types of Personal Data Collected
We collect personal data when you browse our site, fill out inquiry forms, or subscribe to newsletters. This data includes:
- • Identity Data: Full legal name, job title, and linked business name.
- • Contact Data: Verified corporate email address and active telephone numbers.
- • Technical Data: Target IP addresses, standard browser variations, time-zone settings, and operating system types.
- • Marketing/Usage Data: Inbound tracking pixels, conversion parameters, and website behavioral engagement trends.
Purpose of Collection, Processing & Use
The collected personal infrastructure data is explicitly processed to process business inbound requests, optimize user site presentation, run targeted digital advertising campaigns, manage standard client accounts, and fulfill statutory legal reporting protocols.
Meta Pixel, Google Analytics & Cookie Disclosures
This platform actively embeds third-party tracking components, including Google Analytics and the Meta Pixel. These components save functional cookies on your local device to compile anonymized audience behaviors, measure structural marketing conversions, and execute targeted retargeting campaigns on Google networks and Meta platforms. International site users can freely block cookie creation via individual browser preference panes or explicit cookie opt-out banners.
International Compliance Additions (GDPR & UK Data Laws)
Because our targeted business reaches clients across the European Economic Area (EEA) and the UK, we process personal data under clear lawful bases (Consent, Contractual Execution, or Legitimate Business Interest). European residents retain specialized legal rights:
- • Right to Access & Portability: Request copies of all held operational personal files.
- • Right to Erasure ('Right to be Forgotten'): Demand complete deletion of non-contractual records.
- • Right to Object/Restrict: Block data sharing for direct automated marketing profiles.
Do Not Call (DNC) Provisions & Data Security
The Agency strictly aligns all business development phone calls and text communications with Singapore's national DNC Registry provisions. All handled operational data is transmitted via secure HTTPS pathways and housed behind administrative firewalls. Data records are definitively purged once the underlying commercial transaction purpose is fulfilled or statutory retention laws expire.
Designated Data Protection Officer (DPO) Contact
In accordance with the Singapore PDPA, any compliance inquiries, cross-border data questions, or formal consent revocation requests must be directed to our appointed compliance desk:
Attn: S. Kathiravan
Email: kathirs@credentech.com
Address: 2 Havelock Road #06-01 Havelock2 Singapore - 059763.